Speed of Dispatch
We aim to dispatch books within 2 working days of receipt of the order, but will not exceed 5 working days of receipt of the order.
Orders are sent via the United States Postal Service first class in the US, and Airmail overseas.
As a guide, delivery to the United States takes approximately 2–5 working days, delivery to Europe and Worldwide 5–7 working days. Delivery times are, however, subject to customs clearance, local services etc., which may affect estimated delivery.
Delivery to some countries has presented us with persistent problems, even when using tracked and signed for services. As a result, we can only send books to Brazil and Mexico at the risk of the recipient. It is our policy to replace books that are lost in the post. If you do not receive your delivery in the expected timeframe, please let us know.
Lost Books and Late Delivery
It is our policy to replace books that are lost in the post. If you do not receive your delivery in the expected timeframe, please let us know.
An item is not considered officially ‘lost’ by USPS until 21 days (US) and 42 days (Europe, Worldwide) after shipping. After this time, we will send a replacement.
If the book that you have purchased has physical faults, either in its manufacture or from damage in the shipping process, please email us to request a replacement. In the case that replacement is not possible, we will refund you. If your order has been supplied incorrectly, email us and we will make good any shortage or non-delivery. We cannot consider copies returned for other reasons.